Terms and Conditions

  1. This website’s Terms and Conditions are related to the Australian Getaway Reward offer. Information on how to use and redeem your Australian Getaway Certificate, accommodation, booking information and conditions also form part of these Terms and Conditions.

  2. Each booking entitles two adults, sharing a room, to take advantage of the Australian Getaway’s two nights of Hotel Accommodation offer. The Australian Getaway offer, can only be used by the holder of the Australian Getaway Certificate, for the booking of one room, for two consecutive nights in the same hotel.
  3. Australian Getaway Certificates have a fixed expiry date, until which all bookings must be made.

  4. When the “MEAL OBLIGATION OFFER” is applicable, each person claiming the Australian Getaway’s offer must pay for the meals specified (Breakfast and Dinner) for each day’s accommodation. Any additional nights stay or additional guests, will be charged at the Hotel’s regular tariff.

  5. When the “PAY FOR ONE NIGHT AND GET THE FOLLOWING NIGHT FREE OFFER” is applicable, the hotel rates are based on the properties standard “rack rate or tariff” (maximum non-published rate that all rates are discounted from). This price is for one night, but shown as a total price for two nights of accommodation provided. Any additional nights stay or additional guests, will be charged at the Hotel’s regular tariff.

  6. Hotel accommodation is subject to room availability, current tariffs and conditions of each participating hotel. Australian Getaway offer is available for a selected number of rooms at each hotel or until a participating hotel expects to reach a level of occupancy whereby they can no longer accept any further bookings based on our offer. Availability of accommodation is more readily available outside of holidays and special events, therefore sometimes you may find in some hotels, the Australian Getaway offer could be restricted because of unavailability of rooms, or they may not be available for every night of your stay. Some hotels accept reservations at any point prior to arrival. Others, however, only allow reservations to be made within 30 days of the date of arrival. On some occasions, hotels have short-term specials available to the general public and in some instances these rates could be the same or lower than those specified in Australian Getaway, but the price stated in the Australian Getaway does not change accordingly.

  7. The total amount or part of it, of each Australian Getaway Certificate can be applied towards an accommodation booking dependent on the resort selected. For accommodation bookings, payment of the deposit to “hold the room” is required. Australian Getaway Certificates are fully transferable, prior to registering on line, and the holder of Australian Getaway Certificate will be deemed to be the person in whose name the first registration of Australian Getaway Certificate was made.

  8. Australian Getaway Directory and Pacific Union Pty Ltd (including their officers, employees and agents) exclude all liability whether arising as a result of (including without limitation negligence), contract or otherwise for any personal injury or any other loss or damage (including without limitation loss of opportunity or loss of profits) whether direct, indirect, special or consequential, arising in any way out of the Australian Getaway offer, including, without limitation, the following: any technical difficulties or equipment malfunction (whether or not under the Pacific Union Pty Ltd control); any theft, unauthorised access or third party interference; any claim, booking or redemption that is late, lost, altered, damaged or misdirected; the failure of the resort to provide booked accommodation as previously confirmed, as a result of the inaccuracy or omission in the property description and facilities.

  9. The rates and information about any Hotel on this website is correct at the time of publication. Australian Getaway Directory and Pacific Union Pty Ltd reserves the right to amend rates and conditions or withdraw resorts without notice. Property description and facilities are based on information supplied by hotels. The photographs illustrated and noted as generic do not necessary represent the area in which hotels are located.

  10. Australian Getaway Certificates cannot be used to gain financial advantage through being sold, auctioned on line, or redeemed for cash. If your Australian Getaway Certificate has been obtained through any of these methods it will not be honoured. Australian Getaway Certificates CANNOT be resold directly to consumers. They can ONLY be given away as a bonus item, free of charge.

  11. The concept, structure, and form of all material and intellectual property on this website is protected by copyright laws.